Purple Wren

Bathroom Blogfest 2011: Climbing Out and Sculpture

Last week we had dinner with the grandkids. It was fun to discuss recent school trips. This semester I'm taking a class and we had the opportunity to tour the Pappajohn Sculpture Park in downtown Des Moines. And to my surprise, our almost 10-year-old granddaughter had just taken a similar tour with her school class. We shared some pictures and discussed our favorite sculptures, and our least favorites.

When it came time to sit down and write about the Bathroom Blogfest and I looked at this year's topic, I immediately thought about a piece of sculpture that I really liked - and she didn't. It's called In the Morning by Anthony Caro and it is a woman climbing out of a bath.

What's this have to do with the customer experience? Everything. Bathing is when people get cleaned up and ready to experience whatever the rest of their day offers. It's usually a private and personal experience and we want it to happen in nice surroundings.

Make sure your customers know you care by offering safe, clean facilities - whether you are a hotel or a retail store. It just shows the customer that you care.  

 

Check out the posts from the others participating in Bathroom Blogfest 2011

Susan Abbott - @susanabbott - Customer Experience Crossroads -http://www.customercrossroads.com/customercrossroads/

Paul Anater - @Paul_Anater - Kitchen and Residential Design - http://www.KitchenAndResidentialDesign.com

Shannon Bilby - @shannonbilby – From The Floors Up - http://fromthefloorsup.com/ 

Toby Bloomberg - @TobyDiva - Diva Marketing - http://bloombergmarketing.blogs.com/bloomberg_marketing/ 

Laurence Borel - @blogtillyoudrop - Blog Till You Drop - http://www.laurenceborel.com/ 

Bill Buyok - @AventeTile - Avente Tile Talk Blog - http://tiletalk.blogspot.com/ 

Jeanne Byington - @ jmbyington - The Importance of Earnest Service - http://blog.jmbyington.com/ 

Becky Carroll - @ bcarroll7 - Customers Rock! - http://customersrock.net/ 

Katie Clark - @practicalkatie - Practical Katie - http://practicalkatie.blogspot.com/ 

Nora DePalma - @noradepalma - O’Reilly DePalma: The Blog - http://www.oreilly-depalma.com/blog/ 

Paul Friederichsen - @pfriederichsen - The BrandBiz Blog - http://brandbizblog.com/

Tish Grier - @TishGrier - The Constant Observer - http://spap-oop.blogspot.com

Elizabeth Hise - @EHise - Flooring The Consumerhttp://flooringtheconsumer.blogspot.com/

Emily Hooper - @FCNewsMag – Floor Covering News Blog http://www.fcnews.net/category/blog/

Diane Kazan – @dkazan - Urban Design Renovation - http://blog.urbandesignrenovation.com

Joseph Michelli - @josephmichelli - Dr. Joseph Michelli’s Blog - www.josephmichelli.com/blog

Veronika Miller - @Modenus - Modenus Blog - http://www.modenus.com/blog

Arpi Nalbandian - @TileEditor - TILE Magazine Editor Blog - http://www.tilemagonline.com/Articles/Blog_Nalbandian

David Polinchock - @Polinchock - Polinchock’s Ponderings - http://blog.polinchock.com/

Professor Toilet - @ProfessorToilet - American Standard’s Professor Toilet - http://www.professortoilet.com/

David Reich - @davidreich - My 2 Cents - http://reichcomm.typepad.com/my_weblog/

Victoria Redshaw & Shelley Pond - @scarletopus - Scarlet Opus Trends Blog - http://trendsblog.co.uk/

Sandy Renshaw - @purplewren - Purple Wren - http://www.purplewren.com/

Bethany Richmond - The Carpet and Rug Institute Blog - http://www.carpet-and-rug-institute-blog.com/

Bruce Sanders - RIMtailing - http://rimtailing.blogspot.com/

Paige Smith – Neuse Tile Service Blog - http://neusetile.wordpress.com/ 

Stephanie Weaver - @experienceology - Experienceology - http://experienceology.blogspot.com/ 

Christine B. Whittemore - @cbwhittemore – Content Talks Business Blog - http://simplemarketingnow.com/content-talks-business-blog/, Simple Marketing Blog http://www.simplemarketingblog.com/, The Carpetology Bloghttp://carpetology.blogspot.com/, Smoke Rise & Kinnelon Blog - http://smokerise-nj.blogspot.com/

Ted Whittemore - @TedWhittemore – Working Computers - http://www.kinneloncomputers.com/

Chris Woelfel - @tileexperts – Artcraft Granite, Marble & Tile Co. -www.artcraftgmt.com

Patty Woodland - @BrokenTeepee - Broken Teepee - http://www.brokenteepee.com/

Denise Lee Yohn - @deniseleeyohn – brand as business bites - http://deniseleeyohn.com/bites/ 

Bathroom Blogfest 2011: Cleanliness

The bathroom experience really can make it a better visit for your customer... or not. According to the current poll on the Bathroom Blogfest site, "cleanliness" is winning as what matters most. You can cast your vote now!

Subway is a company that takes cleanliness seriously. I was impressed with how immaculate the bathroom was at this location in West Des Moines and snapped a photo of the sign. They are proud of their facilities and that's a refreshing change. When they take care of the bathrooms, you know they are likely taking care of everything else.

What does the cleanliness of your bathroom tell your customers about you and your business or service?

 Check out the posts from the others participating in Bathroom Blogfest 2011

Susan Abbott - @susanabbott - Customer Experience Crossroads -http://www.customercrossroads.com/customercrossroads/

Paul Anater - @Paul_Anater - Kitchen and Residential Design - http://www.KitchenAndResidentialDesign.com

Shannon Bilby - @shannonbilby – From The Floors Up - http://fromthefloorsup.com/ 

Toby Bloomberg - @TobyDiva - Diva Marketing - http://bloombergmarketing.blogs.com/bloomberg_marketing/ 

Laurence Borel - @blogtillyoudrop - Blog Till You Drop - http://www.laurenceborel.com/ 

Bill Buyok - @AventeTile - Avente Tile Talk Blog - http://tiletalk.blogspot.com/ 

Jeanne Byington - @ jmbyington - The Importance of Earnest Service - http://blog.jmbyington.com/ 

Becky Carroll - @ bcarroll7 - Customers Rock! - http://customersrock.net/ 

Katie Clark - @practicalkatie - Practical Katie - http://practicalkatie.blogspot.com/ 

Nora DePalma - @noradepalma - O’Reilly DePalma: The Blog - http://www.oreilly-depalma.com/blog/ 

Paul Friederichsen - @pfriederichsen - The BrandBiz Blog - http://brandbizblog.com/

Tish Grier - @TishGrier - The Constant Observer - http://spap-oop.blogspot.com

Elizabeth Hise - @EHise - Flooring The Consumer ­http://flooringtheconsumer.blogspot.com/

Emily Hooper - @FCNewsMag – Floor Covering News Blog http://www.fcnews.net/category/blog/

Diane Kazan – @dkazan - Urban Design Renovation - http://blog.urbandesignrenovation.com

Joseph Michelli - @josephmichelli - Dr. Joseph Michelli’s Blog - www.josephmichelli.com/blog

Veronika Miller - @Modenus - Modenus Blog - http://www.modenus.com/blog

Arpi Nalbandian - @TileEditor - TILE Magazine Editor Blog - http://www.tilemagonline.com/Articles/Blog_Nalbandian

David Polinchock - @Polinchock - Polinchock’s Ponderings - http://blog.polinchock.com/

Professor Toilet - @ProfessorToilet - American Standard’s Professor Toilet - http://www.professortoilet.com/

David Reich - @davidreich - My 2 Cents - http://reichcomm.typepad.com/my_weblog/

Victoria Redshaw & Shelley Pond - @scarletopus - Scarlet Opus Trends Blog - http://trendsblog.co.uk/

Sandy Renshaw - @purplewren - Purple Wren - http://www.purplewren.com/

Bethany Richmond - The Carpet and Rug Institute Blog - http://www.carpet-and-rug-institute-blog.com/

Bruce Sanders - RIMtailing - http://rimtailing.blogspot.com/

Paige Smith – Neuse Tile Service Blog - http://neusetile.wordpress.com/ 

Stephanie Weaver - @experienceology - Experienceology - http://experienceology.blogspot.com/ 

Christine B. Whittemore - @cbwhittemore – Content Talks Business Blog - http://simplemarketingnow.com/content-talks-business-blog/, Simple Marketing Blog http://www.simplemarketingblog.com/, The Carpetology Bloghttp://carpetology.blogspot.com/, Smoke Rise & Kinnelon Blog - http://smokerise-nj.blogspot.com/

Ted Whittemore - @TedWhittemore – Working Computers - http://www.kinneloncomputers.com/

Chris Woelfel - @tileexperts – Artcraft Granite, Marble & Tile Co. -www.artcraftgmt.com

Patty Woodland - @BrokenTeepee - Broken Teepee - http://www.brokenteepee.com/

Denise Lee Yohn - @deniseleeyohn – brand as business bites - http://deniseleeyohn.com/bites/ 

Bathroom Blogfest 2011: Climbing Out

It's a tradition of fall... to participate in Bathroom Blogfest the last week of October. The theme this year is "Climbing Out."  Check out the cool logo over to the right, compliments of Susan Abbott. The participants are listed below and don't forget to look for us on Twitter, on Facebook and on the Bathroom Blogfest 2011 blog.

During this annual event, you will find bloggers from around the world writing about bathrooms and their importance in the customer experience. 

Name	Blog Name	Blog URL
Susan Abbott	Customer Experience Crossroads	Customer Experience Crossroads
Paul Anater	Kitchen and Residential Design	http://www.kitchenandresidentialdesign.com
Shannon Bilby	From the Floors Up	http://fromthefloorsup.com/
Toby Bloomberg	Diva Marketing	Diva Marketing Blog
Laurence Borel	Blog Till You Drop	http://www.laurenceborel.com/
Bill Buyok	Avente Tile Talk	http://tiletalk.blogspot.com
Jeanne Byington	The Importance of Earnest Service	http://blog.jmbyington.com/
Becky Carroll	Customers Rock!	http://customersrock.net
Katie Clark	Practical Katie	http://practicalkatie.blogspot.com/
Nora DePalma	O'Reilly DePalma: The Blog	http://www.oreilly-depalma.com/blog/
Paul Friederichsen	The BrandBiz Blog	http://brandbizblog.com/
Tish Grier	The Constant Observer	http://spap-oop.blogspot.com/
Elizabeth Hise	Flooring The Consumer	http://flooringtheconsumer.blogspot.com
Emily Hooper	Floor Covering News Blog	http://www.fcnews.net/category/blog/
Diane Kazan	Urban Design Renovation	http://blog.urbandesignrenovation.com
Joseph Michelli	Dr. Joseph Michelli’s Blog	http://www.josephmichelli.com/blog
Veronika Miller	Modenus Blog	http://www.modenus.com/blog
Arpi Nalbandian	Tile Magazine Editors' Blog	Tile Editor Magazine Blog
David Polinchock	Polinchock's Ponderings	http://blog.polinchock.com/
Professor Toilet	American Standard's Professor Toilet	http://www.professortoilet.com
David Reich	my 2 cents	http://reichcomm.typepad.com
Victoria Redshaw & Shelley Pond	Scarlet Opus Trends Blog	http://www.trendsblog.co.uk
Sandy Renshaw	Purple Wren	http://www.PurpleWren.com
Bethany Richmond	Carpet and Rug Institute Blog	Carpet and Rug Institute Blog
Bruce D. Sanders	RIMtailing	http://www.rimtailing.blogspot.com
Paige Smith	Neuse Tile Service blog	http://neusetile.wordpress.com/
Stephanie Weaver	Experienceology	http://experienceology.blogspot.com/
Christine B. Whittemore	Content Talks Business Blog	Content Talks Business Blog
Christine B. Whittemore	Smoke Rise & Kinnelon Blog	http://smokerise-nj.blogspot.com/
Christine B. Whittemore	Simple Marketing Blog	http://www.simplemarketingblog.com/
Ted Whittemore	Working Computers	http://www.kinneloncomputers.com/
Chris Woelfel	Artcraft Granite, Marble & Tile Co.	http://www.artcraftgmt.com
Patty Woodland	Broken Teepee	http://www.brokenteepee.com/
Denise Lee Yohn	brand as business bites	http://deniseleeyohn.com/bites/

 

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